Facility Coordinator / Office Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Facility Coordinator / Office Manager at JLL, you'll serve as the primary leader and point of contact for your site, ensuring every aspect of the workplace operates smoothly and efficiently. This role goes beyond standard facility management—you'll be the trusted face of the location, building strong relationships with clients, vendors, building occupants, and visitors while managing the financial and operational health of the facility. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and in this role, you'll create an environment where people can do their best work. You'll handle everything from coordinating maintenance and repairs to overseeing procurement, managing vendor relationships, maintaining security systems, and delivering exceptional customer service. This position requires versatility and independence, particularly in a smaller office setting where you'll wear many hats and proactively identify opportunities to improve operations. Your organizational excellence and problem-solving abilities will ensure the facility not only meets but exceeds expectations every day.

What your day-to-day will look like:

• Serve as the primary point of contact for all facility operations, responding promptly to facility requests, work orders, and building occupant needs with professionalism and a customer-first approach

• Coordinate maintenance activities and repairs by managing relationships with external service providers, contractors, and vendors to ensure quality work and timely completion

• Oversee procurement processes including managing office supplies, equipment orders, and tracking purchase orders while maintaining budgetary controls

• Monitor the facility continuously to identify potential issues before they escalate, scheduling preventive maintenance and implementing proactive solutions

• Manage security systems and ensure strict compliance with all safety and security protocols to protect building occupants and assets

• Coordinate special events, meeting room reservations, and visitor management to create a welcoming and efficient workplace experience

• Handle financial responsibilities including basic budget tracking, invoice processing, and expense management for facility-related expenditures

• Maintain accurate records and documentation for all facility activities, vendor contracts, warranties, and compliance requirements

• Provide exceptional customer service to clients, employees, visitors, and guests, representing JLL's commitment to excellence in every interaction

Required qualifications:

• 3+ years of experience in facilities management, office management, or a related coordination role

• Proven track record of managing vendor relationships and coordinating with external service providers effectively

• Strong organizational and time management skills with the ability to prioritize multiple tasks and deadlines independently

• Intermediate technical aptitude and comfort working with facility management systems, security platforms, and standard office software

• Excellent customer service orientation with professional communication skills, both written and verbal

• Demonstrated problem-solving abilities and sound judgment when addressing facility issues

• Solid understanding of facilities safety practices, security protocols, and basic compliance requirements

• Ability to work independently with minimal supervision while maintaining high standards of quality and accountability

Preferred qualifications:

• Bachelor's degree in Business Administration, Facilities Management, or related field

• Experience managing facility operations in a corporate office environment or commercial real estate setting

• Familiarity with budget management, financial tracking, and purchase order systems

• Knowledge of HVAC, electrical, plumbing, and other building systems to effectively coordinate maintenance activities

• Experience coordinating in smaller office environments where versatility and adaptability are essential

• Professional certifications such as FMP (Facility Management Professional) or CFM (Certified Facility Manager)

• Bilingual capabilities to serve diverse building populations and stakeholder groups

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Jones Lang LaSalle ("JLL") está comprometida a trabajar con personas con discapacidades y proporcionarles accesibilidad. Si necesita un ajuste razonable para cualquier parte del proceso de empleo – incluyendo la candidatura en línea y/o el proceso general de selección – puede enviarnos un correo electrónico a HRSCLeaves@jll.com. Este correo electrónico es solo para solicitar un ajuste razonable. Por favor, dirija cualquier otra consulta general de reclutamiento a nuestra página Contáctanos > Quiero trabajar para JLL.