When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
We are building a direct-to-employer (DTE) business unit within our health system. This is a high-priority strategic initiative designed to bring our clinical programs, care management, pharmacy and population health initiatives directly to self-insured employers and other purchasers of health care. This is an early-stage, entrepreneurial environment within a large, established health system — offering a unique opportunity to shape a growing business from the ground up.Job Description:
Scope of Work
1. Support ofClient and Account Management
Provide support for employer clients, ensuring responsiveness and routing requests to appropriate teams
Trackutilization, schedules, and service commitments across active accounts
Contribute to client-facing materials for monthlyutilizationreviews;participatein meetings and data review
Coordinate with clinical, IT, revenue cycle, and operations teams to support program commitments
2.ProjectManagement
Supportproject plans and workstreams across several employer partnerships
Identifyand escalate risks or timeline slippage to senior leadership
Update project tracking tools (e.g., Smartsheetor similar); document meeting notes, action items, and decisions
Support onboarding of new employer clients, coordinating across functional teams internal to the health system
3. Business Development Support
Support business development efforts through researching prospective self-insured employers across the region
Coordinate scheduling and follow-up for inbound and outbound business development activity; track pipeline activity
Support attendance at NEEBC events, conferences, and employer coalition events
Requirements:
2years of experience in a clientfacingproject coordination or accountsupportrole
Strong organization skills, comfortable managing several workstreams at once
Excellent verbal and written communication skills, able torepresentthe health system professionally
Proficiencywith Microsoft Office products, including Excel based reportingandPowerpointpresentations
ComfortleveragingAI toolsfor research andsynthesis
Curiosity about health care,employerbenefitsor healthpolicy
Preferred:
Experience in employeefacing programs, employeebenefits, health carepolicyor health care administration
Pay Range:
$38.46 USD - $52.88 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.