Employee benefit card offering discounted rates in Accor worldwide
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities
What you will be doing:
Manage and support the Banquets department while ensuring thorough communication and understanding with all internal and external stakeholders
Assist with overseeing the setup, execution and breakdown of all events: social, corporate, wedding, and internal events.
Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
Supervise, lead, and motivate the Banquet team including servers, bartenders, house attendants and coffee crew towards achieving exceptional guest service results and complete associate engagement
Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions
Ensure full compliance with Department of Health regulations and standards
Oversight of Banquet billing and reconciliation.
Meet and exceed guest satisfaction by monitoring, evaluating, and auditing food, beverage, service offering and standards
Foster a positive work environment resulting in colleague and leader engagement through consistent communication, garnering feedback and actioning measurable improvement plans.
Control purchases and inventory by partnering with the Chefs and the purchasing department.
Assist with the selection, training, development and career growth of banquet and event colleagues and ultimately the food and beverage division.
Ensure all Fairmont brand standards and programs are in place and maintained.
Ensure that sanitation, cleanliness and maintenance of the event spaces, kitchens & public spaces exceed expectations.
Promote and enforce health and safety awareness as well as ensure the team has a complete understanding of the emergency procedures for the hotel.
Contribute to the improvement of the overall hotel operation by contributing ideas, making suggestions, soliciting feedback and actively participating in departmental communication meetings.