OPEN TO CURRENT CITY EMPLOYEES PERMANENT IN THIS TITLE ONLY
The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Follow us on social media @NYCOfficeofTech, and visit www.nyc.gov/oti to learn more.
At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.
The Director of Public Safety Solutions Development will provide strategic leadership and operational oversight for the Integration & Engineering team, unifying functions across Quality Assurance, Business Analysis, and Data Analytics to optimize delivery of solutions for NYC Public Safety. This senior leadership role will centralize responsibilities related to testing, analyzing results, understanding project requirements, and managing the Solutions Development Environment (SDE)-a mission-critical platform housing all PSEM software applications at an operational level equivalent to production.
The SDE serves as a robust, controlled environment for proof-of-concept testing, technology evaluations, and integration of new solutions into existing public safety systems. By consolidating these functions under one leader, this role will streamline workflows, improve operational efficiency, and enhance outcomes for both citizens and visitors of NYC.
The Director of Public Safety Solutions Development will play a pivotal role in ensuring that NYC Public Safety remains at the forefront of technological innovation, enabling seamless integration of new tools, telephony systems, and networking solutions to protect and serve the city’s residents and visitors effectively.
Responsibilities will include but not limited to:
- Provide executive leadership to unify and direct the Integration & Engineering, Quality Assurance, Business Analysis, and Data Analytics teams.
- Oversee the management and development of the Solutions Development Environment (SDE) to ensure it mirrors production systems and supports rigorous technology testing and evaluation.
- Lead efforts to test, analyze, and validate new software applications and system enhancements for potential integration into NYC Public Safety operations.
- Direct the transition and integration of the Business Analysis and SDE support teams under this leadership role, ensuring a seamless change management process.
- Establish and maintain best practices for solution development, testing methodologies, and proof-of-concept evaluations.
- Partner with stakeholders-including operational teams, city agencies, and technology vendors-to align solution development with organizational goals and regulatory requirements.
- Develop and implement resource optimization strategies to maximize efficiency and reduce redundancies across functions.
- Assist in identify operational needs and emerging technology opportunities to strengthen public safety service delivery.
- Maintain accountability for team performance, professional growth, and adherence to NYC Public Safety policies, standards, and quality benchmarks.
- Oversee special projects and initiatives as assigned.
HOURS/SHIFT
Day - Due to the necessary management duties of this position in a 24/7 operation, candidate may be required to be on call to work various shifts such as weekends and/or nights/evenings.
WORK LOCATION
Brooklyn, NY
TO APPLY
Only permanent employees in the title and those that are reachable on the current civil service list are eligible to apply.
Please go to www.cityjobs/jobs/search and search for Job ID #796650
* Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration
SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL
This position is open to qualified persons with a disability who are eligible for the 55-a Program.
Please indicate in your cover letter that you would like to be considered for the position under the 55-a program
OTI participates in E-Verify
#LI-DNI
COMPUTER SYSTEMS MANAGER - 10050