Manage IT infrastructure, systems and technology operations
Ensure the availability, performance and security of critical fintech systems
Manage cloud infrastructure, servers, networks, databases and related IT environments
Coordinate with software engineers and external technology providers
Oversee integrations with banks, payment providers, APIs and other third-party systems
Establish backup, disaster recovery and business continuity procedures
Implement IT security policies, access controls and system monitoring
Work closely with the CISO on cybersecurity, vulnerability management and incident response
Manage user access, authentication and privileged-access procedures
Monitor system performance, uptime and technical incidents
Establish IT policies, documentation, procedures and internal controls
Manage technology vendors, licenses, infrastructure contracts and IT budgets
Support the deployment and maintenance of mobile app & digital wallet platform
Coordinate with Operations, Compliance and Finance to ensure technology supports regulatory and operational requirements
Participate in technology risk assessments and internal/external IT audits

IT Manager