Turner & Townsend is a global professional services company with over 10,000 people in 50 countries. Collaborating with our clients across real estate, infrastructure and natural resources sectors, we specialise in major programmes, programme management, cost and commercial management, net zero and digital solutions.
We are passionate about making the difference, transforming performance for a green, inclusive and productive world.
As well as helping organisations deliver and integrate new assets as quickly and efficiently as possible, we help set the asset strategies that support their corporate objectives. We also work with our clients to create safe and comfortable environments which are inexpensive to maintain, sustainable and practical to conduct business from.
OUR CORE VALUES
- We love a challenge
- We are stronger together
- We bring out the best in everyone
To support and progress our values, we:
- Developed a market leading suite of bespoke digital tools to deliver our market leading cost management services: The Hive
- Are a champion of a diverse workforce and culture
- Offer role development and advancement opportunities
- Set out our NewLeaf strategy, commitment to social value and environmental issues
- Provide opportunities for professional development (working with industry leading professionals, RICS Chartership development support, NEC accreditation)
- Offer a level of independence with multidisciplinary collaboration and support where needed
We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. We believe that everyone should pursue their passions and provide a real opportunity for this; whether you join one of our sports teams, social networks or bring a new interest to your colleagues.
MAIN PURPOSE OF ROLE
- To perform the role of the Commission Manager, taking responsibility for end-to-end service delivery
- To ensure that client objectives are met through the delivery of an effective cost management service
SCOPE
Senior Cost Managers handle commissions of varying sizes, depending upon the complexity of the project. Typically, projects fall within the £10m to £50m range.
KEY ACCOUNTABILITIES
Commission Management, to include:
- Coaching junior staff, including allocating roles and responsibilities to ensure effective cost management on all projects
- Advising clients on feasibility studies
- Advising clients on their procurement options
- Managing the estimating and cost planning stages, including presenting the final cost plan to the client
- Tendering and procuring, including managing the pre-qualification stage, producing the tender list, producing the preliminaries, tender analysis, producing the tender report and compiling the contractual documents, utilising the relevant cost management tools and services; The Hive; eTender Platform
- Conducting the role of contract administrator, including dealing effectively with post contract cost variances and the change control processes, where applicable referring major changes to line manager
- Taking personal responsibility for peer reviewing cost allowances and carrying out valuations on larger projects and in all cases ensuring that timely and accurate cost checking and valuation takes place
- Producing monthly post contract cost reports via our Cost Control App and presenting them to the client
- Inputting into value engineering
- Negotiating and agreeing final accounts
- Interfacing with the client, Project Manager, and other consultants, at all project stages
- Work collaboratively with Turner and Townsend’s project management team during project delivery
- Where appropriate, leading a cost management team, ensuring that they deliver on all of the above accountabilities
- Utilising our full suite of bespoke digital cost management tools and services; The Hive: Benchmarking App, CostX, Market Rates App, eTender Platform, and Cost Control App
- Implementing our Embodied Carbon Calculator, a bespoke carbon accounting tool, to produce carbon footprint reports
- Supporting the execution of our NewLeaf strategy
- Management of internal fees, internal job costing and resourcing requirements
Marketing and business development, to include:
- Identifying opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager and by making effective use of the marketing database
- Developing and maintaining a professional network of peers and potential clients
- Leading bid submissions
- Identifying ways in which cost management procedures, templates and products can be improved
- Being involved in extracurricular activities including external groups, attending networking and CPD events
Internal management accountabilities, to include:
- Knowledge management – Ensuring that key information and learning generated from each commission is input into the Turner & Townsend internal database
- Process improvement – Identifying ways in which internal systems and processes can be improved and referring ideas to the appropriate line manager
- Lead in the support, development, and mentorship of junior staff members
- Management of projects on D365
REPORTING
Depending upon context, a Senior Cost Manager is likely to report to an Associate Director, Project Director or Director.
KEY PERFORMANCE INDICATORS
A Senior Cost Manager will in part be assessed by the extent to which:
- Commissions are managed to the right quality standards and are completed efficiently and on time
- Service delivery on commissions is in line with the conditions of appointment
- Good relationships are developed with clients and members of the cross-functional team
- They work as an effective member of the cost management team, including where appropriate, taking effective responsibility for Assistant Cost Managers and Cost Managers
- Opportunities are identified to develop new business with existing clients
- Margin levels are kept track of on all commissions
- Key information and data is effectively cascaded and appropriately retained