Job Overview
Support Project Managers, Directors and employees within the allocated customer managed projects in order to strengthen the employee relationship with IQVIA and increase motivation and retention through collaboration with Project Managers/Directors, Team Coordinators and other departments where appropriate.
Essential Functions
• Works collaboratively across the Team Coordinator function and understands how the function contributes to the Commercial business.
• Is the first point of contact for all queries relating to the project, handles and addresses issues where appropriate, or else directing queries to the most appropriate contact.
• Follows processes and procedures (new employee, leaver, transfer) and works with departments (HR, Fleet, Resourcing, HR-PSC, Amex, BT, etc.) to ensure effective team administration. Ensures that systems are updated accordingly.
• Track levels of absences, identifies sickness trends within the project and highlights cost implications, as appropriate.
• Facilitates production and documentation of presentations and organizes team/customer meetings and finalizes minutes in collaboration with Project Director
• Supports month-end administration, ensuring daily rates are allocated to field teams along with relevant time sheet, accurately collates information in connection with the Rolling Forecast, within project deadlines. Conducts financial tracking for project revenue recognition and liaises with Management Accounts.
• Undertakes diary management of Project Director
• Works collaboratively across the Team Coordinator function and understands how the function contributes to the Commercial business.
Qualifications
• High School Diploma or equivalent
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.