Supervise and coordinate the activities of the Accounts Receivable section.
To assist the Chief Accountant, in efficient and timely collection of receivables.
Ensure cash receipts, claims, or unpaid invoices are accounted for properly.
Calculate and enter charges for interest, refunds, or related items.
Responsible for account statements or other related reports as per the standards.
Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management.
People Management
Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, and guest service.
Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Ensure that all personnel are kept well informed of department’s objectives and policies.
Operational Management
Supervise and coordinate activities of the Accounts Receivable section of Novotel Hyderabad Airport
Ensure to process the third party claims and the maintenance, review, updating and collection of guest accounts in accordance with the credit policy.
Responsible for various transactions including refunds, ability-to-pay allowances, discounts and write-offs.
Investigate special collection problems and confer with financially responsible persons as required to advise concerning credit policy and to make arrangements for payment of outstanding accounts.
Recommend transfer of guest accounts to Delinquent Accounts section.
Maintain liaison with other functions to coordinate efforts in resolving problems concerning collection of guest accounts receivable.