Front of House Multi-Skilled Receptionist

Job Type: 40-hour contract

Salary: £12.71

Start Date: Immediate

What we are looking for here at Novotel Nottingham is someone who is enthusiastic to full fill our guest needs. Someone reliable and out-going so that tasks are complete, ensuring all guests have a memorable experience. Your role will come with various responsibilities which will make your department run smoothly.

Responsibilities

• Welcoming guest with a warm greeting.
• Checking in guests in a friendly and efficient manner.
• Taking beverage and food orders correctly ensuring all customers preferences are met.
• Upselling items and promoting our loyalty scheme
• Maintain a clean and tidy area in your section.
• Helping other team members in different departments when needed.
• Handle guest inquires and resolves any issues professionally.