POSITION SUMMARY:
The Assist General Manager of Restaurants is a fully functioning expert in all processes and positions, in partnership with and in the absence of the Market Manager-Restaurant. Assists in leading the overall operations of restaurant.
ESSENTIAL FUNCTIONS:
Assists Market Manager-Restaurant in supporting Bass Pro Shops commitment to delivering world class customer service and to ensuring a pleasant, safe and productive dining experience for all guests. Conducts regular table visits, resolves customers complaints in a timely manner.
In partnership with Market Manager-Restaurant, champions the team to execute and achieve financial goals and operational plans. Monitors actual results on a continuous basis to determine variances, discusses those variances with Market Manager-Restaurant to properly assess KPI performance and react appropriately.
Manages staffing levels and shift assignments; assists in hiring and training Outfitters. Develops and holds the team accountable to standards.
Ensures that in both the FOH and BOH, all operational basics, standards, SOPs, and SIPs are adhered to with total commitment and passion by providing direction and guidance to employees.
Enforces safety and sanitation procedures.
Exercises good judgement and making the right decisions; being a role model within restaurant.
Learns new tasks, systems and technologies.
ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
Minimum Degree Required: High School Diploma or Equivalent
Certificate(s) or License(s): ServSafe
Experience: 5+ years of prior restaurant management experience; full casual dining or casual plus
KNOWLEDGE, SKILLS, AND ABILITY
Familiarity with POS Systems
Restaurant Front and Back of House
Inventory Management
Team Building/Collaboration
Strong Communication Skills
Detail Oriented
Dependable
Time Management
Willing and able to learn new tasks, systems and technologies
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
Regular computer work, and sitting
Occasional walking, standing, and lifting up to 50lbs
INDEPENDENT JUDGEMENT:
Develops objectives and general policies and procedures for a specific program or functional area of responsibility within general scope of established operational goals and plans. Day-to-day work and decisions do not require direction or review by immediate supervisor. End results are reviewed by supervisor.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.