Iris Hotels is seeking a passionate Full Time Operations Manager located at Mercure Alice Springs Resort in Alice Springs, NT.
- Oversee day-to-day operations across all areas of the hotel, including Front Office, Reservations, Night Audit, Housekeeping to ensure that standards are maintained in these areas.
- Lead and mentor FO team to achieve business goals and uphold service excellence.
- Collaborate closely with the General Manager to implement strategies for revenue growth and cost control.
- Ensure compliance with company policies, industry standards, and regulatory requirements.
- Deliver exceptional customer experiences by maintaining high standards of quality, service, and cleanliness.
- Monitor and manage budgets, stock, and operational expenses.
- Act as a leader during peak service times, ensuring smooth and efficient operations.
- A proactive approach to problem-solving and decision-making under pressure.
Salary Range $83,000 - $85,000