Remote Hands Technician

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Location:Nava Nakorn Industrial Estate, Ayutthaya/Pathum Thani, Thailand
 

Purpose:Provide on-site physical support services for data center clients, executing tasks as directed by remote IT teams or NOC while ensuring security and proper handling of equipment.

Key Responsibilities:

• Execute smart hands tasks as requested by clients or NOC
• Perform equipment installations, moves, and decommissioning
• Cable management and structured cabling support
• Physical verification of equipment status and LED indicators
• Power cycling and basic troubleshooting of IT equipment
• Escort vendors and contractors within data center
• Conduct physical inventory and asset verification
• Package and ship equipment as required
• Maintain accurate documentation of all activities
• Follow change management and approval processes
• Ensure compliance with security and safety procedures
• Respond to urgent requests on 24/7 basis
• Report equipment issues and environmental concerns
• Support access control and security protocols

Job Specification

Education:

• Diploma or Certificate in IT, Electronics, or related technical field
• High school with relevant experience considered

Experience:

• Minimum 1-2 years in technical support or data center operations
• Experience handling IT equipment and structured cabling
• Customer-facing role experience preferred

Skills & Competencies:

• Basic understanding of IT hardware and network equipment
• Careful handling of sensitive equipment
• Good communication and follow-instruction abilities
• Attention to detail and accuracy
• Physical ability to lift equipment and work in raised floors
• Reliability and punctuality for shift work
• Security-conscious with integrity

Certifications (Preferred):

• Basic IT certification (CompTIA A+ or equivalent)
• Data center technician training

Language:

• Fluent in Thai; working English for documentation

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.