Retail Design Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Retail Design Manager – Tétris London

The Role

The Retail Design Manager is responsible for leading the design development and delivery of retail projects across a diverse portfolio of brands and clients. Working closely with the Retail team, clients and wider Tetris business with some input to workplace environments as & when needed, the Retail Design Manager will translate brand requirements and commercial objectives into compelling, functional and deliverable retail environments. The role will lead projects from concept development through design development and technical coordination, ensuring that designs meet brand standards, operational requirements, programme and budget. Working within a Design & Build environment, the Retail Design Manager will collaborate closely with project management, commercial, technical, procurement and construction teams to ensure design intent is successfully delivered on site.

This role will report into the Tetris Retail Technical Design Manager

KNOWLEDGE

• Strong knowledge of retail interior design, including customer experience, brand environments, spatial planning and store design.
• Understanding of the relationship between brand identity, customer journey, commercial objectives and retail design.
• Good knowledge of retail design development from creative concept & story telling through to technical and construction stages.
• Understanding of Design & Build delivery and the relationship between design, cost, programme and construction.
• Knowledge of retail fixtures, joinery, finishes, materials, lighting and specialist retail elements.
• Understanding of retail operational requirements, including customer flow, merchandising, back-of-house requirements, accessibility and servicing.
• Good understanding of UK Building Regulations, relevant standards and statutory requirements affecting retail environments.
• Understanding of procurement, manufacturing and construction processes and their impact on design solutions.
• Knowledge of design coordination and the requirements of producing comprehensive design development and construction information.
• Understanding of working within client brand guidelines while developing solutions appropriate to individual sites and commercial requirements.

EXPERIENCE

• Experience delivering retail interior design projects within a design consultancy, Design & Build contractor or similar environment.

• Experience working across multiple retail brands and project types, adapting design solutions to different client requirements and brand identities.
• Experience leading projects from creative concept & story telling through design development and delivery.

• Experience working directly with clients and managing design approvals and sign-off processes.
• Experience coordinating with project managers, technical teams, commercial teams, contractors, suppliers and specialist consultants.
• Experience developing design packages suitable for costing, procurement and construction.
• Experience working within project budgets and programmes, with an understanding of the commercial implications of design decisions.
• Experience reviewing prototypes, samples, mock-ups, shop drawings and technical information where required.
• Experience undertaking site visits and working with construction teams to resolve design issues and maintain design intent during delivery.
• Experience managing multiple projects simultaneously, prioritising workload and meeting deadlines.

SKILLS

• Excellent organisational skills, with the ability to manage multiple projects and deadlines.

• Strong coordination skills.

• Ability to balance creativity, functionality, cost, programme and buildability when developing design solutions.
• Strong communication and stakeholder management skills, with confidence working directly with clients and senior stakeholders.
• Ability to manage the design approval process and proactively identify and resolve design issues.
• Strong attention to detail and ability to maintain design quality through to delivery.
• Ability to collaborate effectively with Design, Technical, Commercial, and Construction teams.

• Proficient in relevant design software, including Revit and AutoCAD

• Proactive approach to problem solving, with the ability to identify challenges and develop practical, commercially viable solutions.
• Strong understanding of materials, finishes, fixtures and retail detailing.
• Ability to work confidently & flexibly in a fast-paced Design & Build environment and respond effectively to changing client requirements, offering alternative solutions where appropriate.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.