Bring your sharp mind, systems expertise, and caring heart to a role that truly matters. We are hiring a self-motivated Care Coordinator to champion compliance and elevate our quality of care.
- As a Care Coordinator, you will manage client care, lead a dedicated team, and ensure smooth, compliant daily operations. Your responsibilities will include:
- Client & Team Management: Lead the Client Experience team, foster a positive culture, and manage client relationships, reviews, and communications.
- Assessments & Care Planning: Conduct new client consultations, complete necessary paperwork, and create/audit digital care plans.
- Scheduling & Systems: Create and maintain precise visit schedules and update records on our care management systems.
- Quality & Compliance: Identify training needs from audits and ensure compliance with all company policies and CQC regulations.
- Operational Flexibility: Participate in the on-call rota and support field staff during emergencies (which may include undertaking care visits if needed).
- Growth & Value: Maintain a cost-saving mindset in all actions and participate in local networking and marketing events.