Experience: 2 to 4 yrs
Location: Noida
Engineering Graduate - preferably B.E. /B tech in I.T or Computer Engineering.
Job Description:
- Minimum 3-year experience working in security operations environment or 3 years’ experience in IT operations Data Centre, SOC/NOC.
- Ensure all threats at customer environment are detected and notified in timely manner
- Good Understanding of MITRE Framework
- Continuous review of Incidents to ensure compliance with standard operating procedures
- Provide training and feedback to Security Analysts to ensure high quality deliverables
- Identify and execute continuous improvements in monitoring including threat scenarios and operating procedures
- Interact with customers on queries and improvements related to service deliverables
- Should know and able to contribute to MSSP services (Managed Security Services Provider)
- Perform root cause analysis for any errors /deficiencies pointed out in the monitoring service
- Review the alert to determine relevancy and urgency, create new trouble tickets for incident
- Ensure thorough knowledge of Protection of Personal Identifiable Information and GDPR
Skills
- Very good English verbal & written communication skills
- Good understanding of networking concepts and operating systems
- Good understanding of key customer infrastructure components - Proxy , Firewall , Antivirus
- Technical capability and maturity to assist and guide the team of Analysts
- Must have hands-on and good understanding of the following security tools: (SentinelOne IR,Service Now Tool, Microsoft Defender, Cwoudstrike)
- Ability to learn new skills and adopting new technologies and work collaboratively in an international context.
- Capability to understand and work in a complex environment and concern for quality and detail.
- Ability to synthesize and analyze a variety of contexts and manage customer confidentiality.
- Knowledge on ITIL basic practice
Total Experience Expected: 02-04 years