Document review and compliance
- Assures that reviewed QC records are compliant to methods, specifications and company’s applicable Standard Operating Procedure.
- Ensures that documentation review is complete in every respect and verify that all results entered the electronic laboratory information system LIMS.
- Assures records of Validation/Method Transfer/Verification and reports are as per protocol and method provided by clients or written by SGS. Assures method development records are reviewed as per SGS SOPs.
- Ensures test results are reported appropriately on either a CofA or a RofA depending on the validation/transfer status of the method.
- Audits all record books (logbooks), calibration related documents, and other QC documents, associated with testing, reviewed / approved.
Deviation and Out-of-Specification (OOS) Management
- Requests deviation to be reported or issues a deviation report in case where method or SOP was not followed as written.
- Informs analyst or his/her supervisor to initiate out-of-specification and/or issue OOS form in case of OOS, which was not noted by analyst.
- Issues an audit form noting deficiencies to method and procedures, returns the form to analyst for correction according to Data Review SOP. Ensures that all valid deficiencies are corrected, escalates all concerns to management.
Training and Development
- Incumbents are responsible for their own training records according to training SOP.
- Attends training sessions and ensures that training binder is current. Has a training record for every SOP version executed, if applicable. Requests training if work assigned requires knowledge of SOP.
Quality and Process Improvement
- Revises forms for execution of methods and procedures; issues CCR for method change and new worksheet generation.
- Identifies, participates in and sometimes leads operational improvement initiatives.
- At all times, complies with SGS Code of Integrity and Professional Conduct. Remains familiar with SGS quality assurance procedures. Complies to all SGS QHSE and HR policies and procedures.
- Performs other related duties as may be assigned either in support of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.