Primary Responsibilities:
- Responsible for account management, project coordination and service proposal for consumer product clients.
- Responsible for promoting SGS services (testing, inspection and certification) to existing and new consumer product clients for deal closure.
- Responsible for cultivating cross-functional partnerships by aligning sales executives, account managers, and technical/operational lab teams to ensure seamless internal and external client support.
Specifically These Responsibilities Are To:
- Maintain and develop business relationships with existing and potential clients.
- Drive targeted revenue growth within a portfolio of established accounts through strategic selling initiatives.
- Expand existing client portfolio by identifying new business opportunities.
- Drive market research for assigned new product categories and new client outreach.
- Support market research for industry trend and industry association activities.
- Manage projects from internal and external clients for domestic and global executions.
- Issue proposal and negotiate fees, terms and conditions as necessary.
- Facilitate the collection of required client documentation to eliminate bottlenecks and enable efficient execution by the operation and lab teams.
- Serve as the primary point of contact for order concerns and requirements, aligning with operation and lab teams to meet all defined client protocols.
- Escalate and resolve client order issues in strict alignment with client requirements, keeping operation and lab teams fully informed.
- Consistently and accurately provides sales reports and other reports timely as required by management.
- Other duties assigned as necessary in response to business needs.