The Specialist II, Learning and Development will perform routine new hire onboarding in support of the Strategic Sales team. This role will also play a crucial role in enhancing the skills and performance of our sales team through the delivery of comprehensive training programs.
In this role you will:
- Facilitate the training of new Sales representatives on sales techniques, standard operating procedures, sales specific technology, and customer service best practices.
- Conduct dynamic and interactive training sessions, workshops, and role-playing exercises that foster a positive learning environment that encourages participation, collaboration, and skill application.
- Maintain team member training records
- Collect feedback from participants and management to continuously improve training programs and measure their impact on sales performance.
- Follow the training curriculum as assigned.