APPLICANTS MUST BE PERMANENT IN THE CLERICAL ASSOCIATE CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE
Division of Accounts Receivable and Billing (DARB) is mandated by State and local law works with all levels of HRA management, City, State and Federal government officials. DARB collects and accounts for more than $140M annually in public assistance Refunds and Recoveries including lump sum checks received from the Social Security Administration for SN/SSI clients and SSP refunds and Medicaid Spend Down program payments. DARB is responsible for the collections, refunds and billing for client-related payments received by HRA while managing thirty-one employees in four distinct units: the Treasury Unit/Cashier’s Central Processing & Special Processing Units, the Data Entry Unit, the Reporting and Reconciliation Unit and the Administration Unit. The Cashiers’ Unit within DARB processes over 4,000 payments per month with over 700 of these payments being extremely time sensitive and trigger Medicaid coverage for customers.
The Office of Fiscal Operations is recruiting for one (1) Clerical Associate III to function as the Cashier within the Cashiers Unit, who will:
- Process payments received from Medicaid Surplus customers and credit card transactions using an FIS POS terminal.
- Prepare documents and Medicaid batches for data entry into the DARB accounting system and deposits checks and money orders to the bank through remote deposit.
- Review Medicaid Surplus payments received from third parties for an attestation of use of recipient funds and sends appropriate correspondence to customers who have not submitted the appropriate forms.
- Research customer payments by using the DARB system, Welfare Management System (WMS) and the HRA One Viewer in order to perform scanning, indexing and quality assurance of Medicaid surplus payments and other non-Medicaid type of documents.
- Identify moneies received for other types of receivables and prepare input documents and batches for data entry into the DARB accounting system for One-Shot Deal payments, cash assistance overpayments, SNAP overpayments, Supplemental Needs Trusts payments, and refunds from employees who serve on jury duty.
- Provide coverage for the Cashier window where program areas, such as IREA Claims & Collections and the Bureau of Fraud and Investigation, submit payments received from customers for processing.
Work Location: 4 World Trade Center, New York, NY
Hours/Schedule: 9 to 5
CLERICAL ASSOCIATE - 10251