APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE COMMUNITY RELATIONS SPECIALIST CIVIL SERVICE TITLE
The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. Human Resources Solutions (HRS) supports the human resources needs of the Department of Social Services, the Human Resources Administration, and the Department of Homeless Services through strategic partnership and collaboration, with the goal of creating an inclusive, motivated, and client centered workforce.
Human Resources Solutions (HRS) is recruiting to hire an Administrative Community Relations Specialist NM-II to function as a Human Resources Business Partner (HRBP) who will:
- Direct the flow of all human resources activities between the respective Chiefs organizational structure and the various components of the Human Resources Solutions in the following areas: Workforce Management & Recruitment, Classification, Timekeeping/Payroll, Employee Discipline, Employee Benefits, etc., ensuring that programmatic support area staffing needs and agency goals are efficiently and expeditiously met.
- Delegate full authority and accountability for all actions affecting hiring, promotions, salary adjustments, transfers, etc. for their specifically assigned program areas.
- Recommend and work with HRS to develop solutions for employee relation conflicts, problematic areas and help develop ideas to prevent and manage conflicts in addition to help improving departmental and organizational structures.
- Determines, analyzes, and recommends approaches to effectively staff program areas to meet their operational needs; secures budgetary and headcount authorization of all proposed human resources actions prior to approving the expenditures. Advises and educates RA/C Heads, etc. on critical staffing problems i.e., promotions, hires, ensuring that the impact of such actions are within contractual agreements and approved budgetary and headcount constraints.
- Direct the preparation and submission of a valid monthly Pre-and Post-Audit Planned Action Report (PAR) for each assigned program area component, assuring that the PAR submission conforms to all Mayoral directives and approved guidelines; is responsible for audit tracking of all submitted PAR's; negotiate with HRS on all unresolved and sensitive issues.
- Communicate with senior staff during meetings and other fact-finding sessions to secure information and explore options needed for optimal operational efficiency, expediting actions where possible.
- Identify, analyze, assess, and review the impact of existing and/or new policies and practices to ensure adherence and uniform implementation with the assigned program areas. Alert and recommend appropriate action to HRS Administration concerning non-compliance to human resources policies and procedures; disapprove actions received from the assigned area of responsibility which do not conform to such policies.
- Partner and collaborate with other Human Resources leaders and/or key operational/programmatic leaders to culturally enhance the work environment and create and establish technically sound business principles and practices.
- Is the principal resource to key executive staff within the assigned areas of responsibility; assists and/or advises them in both short- and long-range planning for staffing needs to meet their operational goals and objectives within headcount and budgetary constraints. Provide advice and consultation to RA/C program heads when planning program reorganizations, or new operational components to ensure that labor management agreements, mayoral vacancy notices, ads and recruitment fliers are in place to effectively implement programmatic planning.
- Directly supervise Deputy HRBP responsible for support activities necessary for the execution of the HRBP's function.
Hours/Shift: 9am to 5pm
ADMIN COMMUNITY RELATIONS SPEC - 1002F