The Quality Assurance Coordinator would be responsible for ensuring consistency, accuracy, and compliance across Buried Services, EC and Utility Survey teams. This role acts as a critical link between operational delivery and quality standards (Onsite & Office), maintaining high levels of data integrity, reporting quality, and adherence to industry and company procedures. This is currently spread across multiple surveyors, consuming their capacity to progress more work.
Here’s what you’ll do:
Quality Assurance & Compliance
- Review and audit deliverables from both Buried Services, EC and Utility Survey teams to ensure accuracy, completeness, and consistency.
- Ensure all outputs comply with relevant industry standards, company procedures, and client specifications.
- Identify trends, recurring errors, and areas for improvement, implementing corrective actions where necessary.
Process Standardisation
- Develop, maintain, and enforce QA processes and documentation standards across both teams.
- Promote consistency in data capture, processing, and reporting methodologies.
- Support the creation and updating of templates, checklists, and QA workflows.
- Actively look to streamline workflows, search for and implement cost saving measures whilst increasing quality.
Cross-Team Coordination
- Act as a central point of contact between Buried Services, EC and Utility Survey teams for quality-related matters.
- Facilitate communication to ensure alignment in deliverables and expectations.
- Provide guidance and clarification on QA standards and best practices.
- Maintain a regular schedule of site audits.