This role is field-based, and candidates should live within the territory. This territory includes Philadelphia, Pottstown, Norristown, Camden, Chester, Doylestown, and the surrounding areas.
Reporting to the Senior District Manager, the Clinical Account Executive (CAE) serves as the strategic leader of their territory. They combine deep clinical expertise, strategic account planning, business acumen, and purposeful execution to improve patient outcomes, advance the organization’s mission, and support the brand objectives and business goals of the CLL and NHL Oncology Products. A CAE must be able to build trusted partnerships with customers, think like business owners, and collaborate across the oncology ecosystem to create long-term value for patients, customers, and the organization - which includes but is not limited to, responsible resource allocation, a commitment to operating principles and compliant, high ethical standards.
Key Accountabilities/Core Job Responsibilities:
- SALES EXPERIENCE: Demonstrated history of delivering exceptional results through disciplined execution, accountability, and ownership. Preference for Oncology/Hematology experience.
- BUSINESS ACUMEN: Thinks strategically about customers, key accounts, and market dynamics to prioritize opportunities and maximize sustainable business impact across in-field teams.
- PURPOSEFUL EXECUTION: Consistently translates strategy into focused action, balancing urgency with discipline while executing with precision.
- LEARNING AGILITY: Rapidly learns complex scientific, clinical, and business concepts and confidently applies them in dynamic customer environments.
- COMMUNICATION: Simplifies complex clinical and business concepts into clear, compelling points.
- RESILIENCE: Demonstrates grit, adaptability, and persistence while maintaining a positive, solutions-oriented approach in a competitive environment.
- INTELLECTUAL CURIOSITY: Naturally seeks to understand the science, the customer, and the business beyond what is required.
- Develop and execute a comprehensive territory business plan aligned with brand strategy and local customer needs.
- Build trusted relationships with hematologists, oncologists, nurses, pharmacists, administrators, and key account stakeholders.
- Demonstrate deep scientific and clinical expertise while delivering compliant, customer-focused engagements.
- Partner effectively with cross-functional colleagues to deliver coordinated customer experiences.
- Continuously evaluate territory performance using data, customer insights, and business analytics to optimize execution.
- Maintain the highest standards of integrity, compliance, and professionalism in every customer interaction.
- Complete all AbbVie required training and maintain adherence to all company policies and OEC/Legal procedures.
- Continuously develop clinical, business, and leadership capabilities
- An essential requirement of the position is to meet health care industry representative credentialing requirements to gain entry into facilities and organizations that are in assigned territory. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, and proof of immunization/vaccination for various diseases.