At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 27,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
Key Accountabilities:
- Provide a safe and secure environment for our customers and associates
- Support Store and Field Management in dealing with any instance of aggressive or hostile behavior displayed within their assigned store, maintaining all Five Below standards in such dealings utilizing de-escalation techniques.
- After full training and certification, conduct external & internal investigations with regards to theft/fraud. Responsibility to follow all company policies and protocol regarding dealing with individuals suspected of theft/fraud/policy violations.
- Utilization of AP systems to include but not limited to Exception Base Reporting, CCTV, Alarm, Over/Short Cash, and Incident Reporting.
- Liaison with local/municipal, state/provincial, federal law enforcement agencies, and government agencies on criminal cases and/or governmental compliance issues.
- Monitor and report suspicious associate behaviors/activities to District Mgr and or RAPM
- Participate in district/regional visits to increase collaboration and improve awareness of loss and operational compliance.
- Lead AP New Hire Orientation and AP Awareness & safety training efforts.
- Lead participation in the facility’s Leadership Team’s efforts to provide a safe and secure work environment.
- Support RAPM with hiring recommendations, oversight, coaching, and training of the APS team.
- Partnership with HR/Leadership Team as required on WC issues, safety concerns, ethics, workplace violence, and other sensitive matters.
- Delivery of expected shrink results in the stores through use of AP Resources.
- Perform monthly Operational Assessments.
- Report audit findings to leadership team and re-audit non-compliant controls as necessary.
- When applicable supervise all Security personnel associated within the stores.
- Utilize EBR to identify potential process and procedural concerns
- Participate in regular scheduled inventory process.
- Monitor and respond to any safety or regulatory concerns in assigned stores.
Education and Experience:
- At least 4 years of similar experience in a physical security & safety environment.
- Experience in training and coaching.
- AA or BA Degree a plus.
- Communication skills & ability to Influence.
- Knowledge of investigative processes.
- CCTV system use and knowledge.
- Experience with Safety in retail establishments.
- Wicklander & Zulawski certification a plus but will train.
- Exception base reporting experience a plus but will train.
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers