At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 27,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.
It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!
RESPONSIBILITIES
Build a Culture of Working Back from the Customer
- Ensure exceptional customer experiences through the application of the Five Below service model that empowers crew to say yes to customers.
- Create and sustain a sales culture that achieves district business performance results.
- Lead execution of and follow up on all company merchandising and operational standards through close monitoring of merchandise flow and sell through.
- Challenge and equip store managers to creatively anticipate the needs of the customer and understand the why behind the what.
Develop a High Performing Crew
- Attract. lead and develop teams that are ambassadors of Five Below’s culture.
- Regularly visit stores to learn from and recognize leaders who are driving business performance and to coach and develop leaders who need support.
- Present facts clearly, coach effectively, and actively listen to inspire trust and respect of direct reports.
- Ensure people feel cared for and connected to each other and foster a culture that values inclusion and diversity.
- Execute a talent strategy that attracts quality candidates and retains the best talent to make Five Below an employer of choice.
- Foster career growth through individual goal and development planning and performance coaching.
- Partner with Store Managers and Human Resources for employee coaching / counseling, performance documentation and employee relations matters.
- Develop a peer network internally and externally to build strong recruitment pipelines and succession plans for your district.
- Inspire accountability by providing training, coaching, and consistent feedback to your team.
Drive a Consistent Business
- Lead district to deliver sustained business performance and productivity.
- Clearly communicate Five Below’s vision for the crew that empowers them to meet or exceed company objectives.
- Leverage reports and metrics to make decisions that positively impact sales, customer experience, profitability, shrink, payroll, and staffing.
- Equip store managers with business acumen, including a focus on financial management issues, critical controls and adherence to company policy.
- Analyze daily, weekly, monthly business results and store visits to pursue ways to drive greater performance level of direct reports.
- Build strong relationships and work closely with corporate business partners (i.e., HR, visual operations, asset protection, etc.) to capitalize on business opportunities.
- Achieve results without compromising quality or integrity of work and adhere to company policies and local, state, and federal laws.
The Five Below Way
- Wow our customers: Put the customer first and make a difference in people’s lives.
- Unleash your passion: Check your ego at the door and do what you say you will do.
- Hold the penny hostage: Treat Five Below like your own business, control expenses, and hire talent that will do the same.
- Achieve the Impossible: Set the bar high for self and team and outperform expectations.
- Work Hard, Have Fun, Build a Career: Come to work ready to take on the day, create a fun atmosphere and recognize the team for all the efforts.
QUALIFICATIONS
- 5-7 years retail management experience
- Four-year degree, preferred.
- Excellent verbal and written communication skills
- Proven ability to lead, coach, and motivate others.
- Strong business acumen and problem-solving skills
- Conduct root cause analysis to diagnose and address complex business problems.
- Create business plans and contingency plans.
- Proficiency in computer use and standard office applications.
Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we've got you covered—check it out today! benefits.fivebelow.com/public/welcome
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information. crewservices.zendesk.com/hc/en-us/requests/new
BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons that are posing as a Five Below recruiters. Please confirm that the person you are working with has an @fivebelow.com email address. Additionally, Five Below does NOT request financial information or payments from candidates at any point during the hiring process. If you suspect fraudulent activity, please visit Five Below's Career Site to verify the posting. fivebelow.com/info/careers