When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The Medical Assistant provides high quality, direct patient care in a team-based model to our BILH Primary Care-Mt. Auburn patients and supports smooth and efficient administrative and clinical practice operations. The Medical Assistant has the ability to work with people from different backgrounds and respects the beliefs of all patients and team members. Reports to the Practice Manager.

Job Description:

Location

Mount Auburn Hospital Specialty Practices

Department assignments may vary based on coverage needs.
 

Schedule

• Per diem
• Day shifts are generally 8:00 a.m.–4:30 p.m. or 8:30 a.m.–5:00 p.m.
• Hours and frequency vary based on department needs
• Coverage may range from an individual shift to multiple shifts in a week
• The employee may remain in one department for an extended assignment or move between practices from day to day
   

About the Role

Support patients and care teams across Mount Auburn specialty practices in a flexible role that combines Medical Assistant and Medical Secretary responsibilities.
 

You will primarily float among Nephrology, Infectious Diseases, and Rheumatology, with the possibility of supporting other departments when needed.
 

What You’ll Do

Patient Care Support

• Welcome and room patients for appointments
• Obtain and document vital signs, height, and weight
• Review the reason for the visit
• Update medication and allergy information
• Complete required patient screening questions
• Communicate relevant patient information and abnormal results to the provider
• Help manage patient flow and communicate delays
• Maintain clean, organized, and stocked patient care areas
• Monitor medical equipment and supplies for cleanliness, function, and expiration dates
• Document completed tasks accurately in the electronic health record
   

Medical Secretary Support

• Check patients in and out
• Answer telephone calls and route messages
• Schedule appointments, diagnostic testing, and laboratory services
• Verify and update patient demographic and insurance information
• Support referrals, prior authorizations, and pre-certifications
• Queue prescription renewals and enter orders as directed by a licensed provider
• Communicate professionally with patients, families, providers, and colleagues
• Maintain patient confidentiality and protect Patient Health Information

 

What Success Looks Like

You will be successful in this role if you are:

• Flexible and comfortable moving between departments
• Willing to support both clinical and front-desk responsibilities
• Organized and attentive to detail
• Warm, professional, and patient-centered
• Dependable when accepting scheduled coverage
• Comfortable learning different specialty workflows
• Able to adjust quickly when department needs change
• Willing to learn additional clinical skills as needed

Why Join This Team?

This position offers the opportunity to gain experience across several outpatient specialties while helping practices maintain safe, timely, and patient-centered care.
 

The variety of assignments makes this a strong opportunity for someone who enjoys learning, meeting different teams, and adapting to changing responsibilities.

Required Qualifications

1.    High School diploma or GED required. Bachelor's degree in Health Science preferred.

2.    License Medical Assistant Certificate preferred., or Registration Certified Nursing Assistant preferred., or Certificate 1 EMT Basic License preferred., or Certificate 2 Phlebotomy Certificate preferred.

3.    0-1 years related work experience required.

4.    Demonstrated Medical Assistant (MA) competencies within one year of hire.

5.    Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.

Preferred Qualifications

1.    Certified Medical Assistant

Pay Range:

$21.00 - $28.26

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.  Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled