When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Job Description:
The Rehabilitation Services Aide will report to the Manager of Physical and/or Physical Therapy or the Director of Rehabilitation Services as assigned. The Rehabilitation Services aide will support therapist staff by setting up patient treatment areas, assisting therapists in patient treatments, monitoring patient vital signs and pain, assuring patient safety and providing administrative support. The Rehabilitation Services Aide performs general maintenance and organization of the Rehabilitation Services department and therapy treatment areas.
Essential Duties & Responsibilities including but not limited to:
1) Obtains patient identification
2) Obtains patient vital signs and monitor pain as directed by therapist.
3) Notifies therapist of abnormal vital signs, pain or safety concerns
4) Observes and reports any abnormal patient symptoms or behavior to appropriate personnel.
5) Assists therapists with patient treatments.
6) Sets up patient treatment areas in preparation for treatment.
7) Performs general maintenance, organization and cleaning of the department and patient treatment areas.
8) Provides clerical support to the department including: patient registration and scheduling, collects co-payments, sorts and files documentation, creates spreadsheets, collects and tracks data, retrieves patient information from medical records, answers department phones, monitors department inventory and orders supplies when necessary.
9) May lead exercise programs or other educational initiatives under the direction of a therapist.
10) Maintains strict adherence to the Lahey Clinic Confidentiality policy.
11) Incorporates Lahey Clinic Guiding Principles , Mission Statement and Goals into daily activities.
12) Complies with all Lahey Clinic Policies.
13) Complies with behavioral expectations of the department and Lahey Clinic.
14) Maintains courteous and effective interactions with colleagues and patients.
15) Demonstrates an understanding of the job description, performance expectations, and competency assessment.
16) Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
17) Participates in departmental and/or interdepartmental quality improvement activities.
18) Participates in and successfully completes Mandatory Education.
19) Performs all other duties as needed or directed to meet the needs of the department.
Minimum Qualifications:
Education: High school diploma or equivalent.
Licensure, Certification, Registration: None required.
Skills, Knowledge & Abilities: Strong interpersonal and customer service skills to communicate with patients, family members and other health care providers. Strong problem solving abilities and analytical skills to ensure patient’s needs are met. Strong organizational skills and the ability to multitask and prioritize daily assignments to ensure smooth work flow. Ability to comprehend medical terminology. Strong computer skills. Critical thinking ability and good judgment in the performance of daily tasks.
Experience: None required.
Pay Range:
$20.00 - $26.92The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.