Part-Time
Are you passionate about patient care and looking to make a meaningful impact behind the scenes of healthcare? Join our laboratory team as a Lab Support Technician I (Phlebotomy), where you'll play a critical role in supporting providers, patients, and laboratory operations through exceptional service, specimen collection, and accurate laboratory support.
As a Lab Support Technician I, you'll be an essential member of the care team, ensuring laboratory specimens are collected, processed, transported, and documented accurately and efficiently. This role combines patient interaction, specimen collection, administrative support, and laboratory operations in a fast-paced healthcare environment dedicated to delivering outstanding patient care.
Skillfully obtain laboratory specimens using safe, accurate, and professional collection techniques.
Ensure patient comfort and provide exceptional customer service during specimen collection.
Maintain strict compliance with HIPAA regulations and laboratory confidentiality standards.
Follow all laboratory policies, procedures, and safety guidelines.
Process, label, transport, and refer laboratory specimens according to established procedures.
Support laboratory reporting, data entry, and scheduling functions.
Ensure timely and accurate handling of specimens and laboratory documentation.
Assist in maintaining efficient laboratory workflow and operations.
Provide outstanding service to patients, providers, coworkers, and external customers.
Support Mercy Signature Service standards through every interaction.
Communicate professionally and effectively with all members of the healthcare team.
Maintain accuracy and attention to detail in all aspects of laboratory support.
Complete required departmental competencies, training, and checklists.
Demonstrate commitment to quality, safety, and continuous improvement.
Perform duties in accordance with organizational mission, values, and service standards.
High school diploma or equivalent.
Successful completion of the probationary period.
No active disciplinary actions or performance improvement plans.
Ability to provide excellent customer service and maintain professionalism in all interactions.
Strong attention to detail and commitment to accuracy.
College-level coursework in Chemistry, Biology, or other science-related fields.
Previous experience in a clinical laboratory setting.
Strong organizational and multitasking skills.
Ability to work effectively in a fast-paced healthcare environment.
Interest in laboratory science and patient care.
Make a direct impact on patient care and diagnostic outcomes.
Gain valuable experience in a clinical laboratory environment.
Work with a supportive team dedicated to quality and service excellence.
Develop your skills in phlebotomy, specimen processing, and laboratory operations.
Be part of a mission-driven organization focused on compassionate care.
If you're detail-oriented, patient-focused, and committed to providing exceptional service, we invite you to apply today and become an important part of our laboratory team.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.