Role Overview
We are looking for an experienced SAP SD Consultant with 6–10 years of hands-on experience in SAP SD configuration and project delivery. The candidate should have strong SAP S/4HANA implementation and rollout experience, combined with a solid understanding of end-to-end O2C business processes.
Strong business process knowledge is a must, along with experience in client-facing roles, including business workshops, requirement gathering, solution discussions, user training, and stakeholder management.
Key Responsibilities
- 6–10 years of hands-on experience in SAP SD core configuration and project delivery, with at least 1–2 full implementation projects and experience in SAP S/4HANA Rollout projects.
- Strong understanding of end-to-end Order-to-Cash (O2C) business processes, including Sales Order Management, Pricing, Promotion management. Delivery, Shipping, Billing, Returns, Rebilling, and related processes.
- Demonstrate strong business process knowledge and the ability to translate business requirements into effective SAP SD solutions.
- Analyze business requirements and design/configure SAP SD solutions covering:
- Sales document types and number ranges
- Pricing procedures and pricing conditions
- Order management
- Returns and credit/debit processes
- Rebills and billing processes
- Delivery and shipping processes
- ATP/ Advance ATP
- Actively participate in SAP S/4HANA Rollout projects, including fit-gap analysis, business workshops, solution design, configuration, testing, deployment, and hypercare support.
- Conduct business workshops, requirement-gathering sessions, and training sessions for business users on SAP O2C functionalities and template processes.
- Work in a client-facing role, engaging directly with business stakeholders to understand requirements, explain SAP template processes, manage expectations, and drive solution adoption.
- Identify the scope for regional rollouts and explain to business users how the global/template process can be adopted while addressing legitimate local requirements.
- Gather, analyze, and document business requirements and identify opportunities for business process improvement and standardization.
- Develop strong competency in the SAP process template and provide expert guidance on its adoption across rollout locations.
- Integrate SAP O2C processes with other SAP modules, including MM, FI, and WM/EWM, ensuring end-to-end process and data consistency.
- Coordinate with functional, technical, design, and build teams to deliver business requirements and resolve functional/technical dependencies.
- Support business users during Integration Testing, UAT, and other test cycles, including test-case execution, defect creation, analysis, and follow-up through resolution.
- Support cutover planning and execution, understand assigned cutover activities, execute tasks according to the agreed schedule, and provide inputs to improve cutover readiness.
- Work closely with technical teams to analyze and resolve SAP SD issues related to interfaces, enhancements, and custom developments.
- Work with technical teams on the implementation of BAdIs, Function Modules, User Exits, Routines, and other technical enhancements.
- Support production issues during hypercare and ongoing operations, ensuring timely resolution and effective communication with business stakeholders.