Client Manager, Lease Admin

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Duties & responsibilities              What this job involves

 A high degree of independence is required on a day to day basis;

 Primary duties and responsibilities include the following:

• Hold direct responsibility for all base reporting, performance and compliance requirements
• Provide fixed, CPI and lease events reporting to Property Managers on a
• undefined
• Compile performance monitoring information for the Property Managers and Account Directors
• Stakeholder and client management
• Heavy financial management tasks
• Conduct monthly audit compliance reports
• Perform document management
• Conduct major rental reconciliations where discrepancy/arrears are apparent
• Lead and guide the Lease Administration team where required
• Ensuring that the Vendor/Landlord details are maintained as required
• Assist in preparing and distributing ad-hoc lease and financial reports as required
• Review lease data for accuracy and liaise with landlords when escalated
• Expert knowledge of Rent Roll data and reporting
• Managing the end to end process of monthly rent roll
• Ensure all monthly client KPI’s are met for LA
• Budgeting and Reporting: Assist with activities of the team with respect
• to budgeting data forecast through Portfolio
• Involvement in data integrity of the systems across the region and audit data from time to time;
• Assist with yearly audit of lease data;

• Provide monthly reporting as per agreed report schedule
• Maintaining standard checklists, templates, work flows and documentation;
• Suggest process improvements;
• Act as a mentor and providing training when required for LA team members
• Manage team HR issues and development of team succession plans

Sound like you? To apply you need to be:

• University graduate (Real Estate, Commerce, Finance or Property Law           background) OR at least 3-5 years of relevant work experience;
• Having the ability to understand and interpret commercial contracts and           Rent Roll reporting (preferably real estate leases)
• Work strongly both independently as well as in a team
• Strong knowledge of accounting and reconciliations
• Experience using a property management/lease administration system.
• Exposer in management of direct reports
• High client and stakeholder management experience

     Key skills

• Strong attention to detail
• Excellent written and verbal communication skills;
• Advanced computer skills in Excel and data software;
• Strong organizational, interpersonal and people skills;
• Positive approach/attitude to meet internal stakeholder and client needs;
• A proven background in successfully leading teams
• Strong leadership and problem solving skills
• Team Commitment and resilience

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.