Job Title

Retail Programme Coordinator

Job Description Summary

The Retail Program Coordinator acts as a central enabler across a multi‑year, multi‑region Retail portfolio transformation, ensuring accurate and timely project data from country teams supports reporting, forecasting, and governance requirements. Working closely within the Project Controls team, the role maintains strong visibility into Retail project timelines, approvals, and benchmarks while partnering with Asset Management, Portfolio Strategy, and Experience teams.

Job Description

About the Role:

Coordinate with Retail Strategy, Business, Property, and Project Controls teams to align global Retail Banking strategies, scorecards, financials, and Branch Transformation objectives through consistent governance and tailored processes.
Establish and maintain standardized programme management frameworks, cadences, tools, and ways of working to drive consistency, reduce duplication, enable continuous improvement, and ensure operational excellence across the Global Retail portfolio.
Act as the primary point of contact and escalation for internal and client stakeholders across regions; provide accurate, timely communication on programme status, risks, forecasts (dates and costs), and performance metrics.
Support multiple project managers and leads by ensuring integration across disciplines, quality assurance, process compliance, risk mitigation, prioritisation of capital plans, and on‑time, on‑budget delivery of projects and programmes.
Deliver analytical insights, performance reporting, and quality‑controlled management information; coordinate SMEs and working groups, support development of the Retail Portfolio Book of Work, and drive execution of Global Retail Portfolio Strategy.

About You:

Bachelor’s degree with 2–3 years’ experience in Program Management or a PMO role; strong understanding of financial principles and advanced financial analysis.
Ability to interpret complex documents, perform quantitative analysis, and solve multifaceted problems with sound judgment.
Strong project management capabilities, including process improvement, negotiation, decision-making, and use of PM tools and techniques.
Proven ability to manage senior stakeholders, build effective client relationships, and deliver persuasive presentations on complex topics.
Highly organized, detail-oriented, and able to manage multiple workstreams in a fast-paced environment; proficient in MS Office, MS Project, and Power BI, with flexibility to adapt to changing business needs.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from.

Being part of a growing global company.
Career development and a promote from within culture.
An organization committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: “Cushman & Wakefield”

Retail Programme Coordinator

About the role