Responsible of planning and implementation of department’s quality policy.
Responsible for establishing, implementing and improving the department’s quality management system.
Establish and maintain FMEA of GS/OSD3-APAC12.
Establish and maintain LPC guideline and plan of GS/OSD3-APAC12.
Monitor and improve department Quality KPI.
Handle customer complaint analysis and improvement.
Coordinate internal / external quality system audit.
Push LSPs to carry out Risk & Quality management and LSP development project
Push LSPs to carry out CIP
Manage KPI target of LSPs and analysis and improve KPI failure
Provide Q training and support for official customer complaint
Prepare and report GS/OSD3 TMC Performance Report
Urgent Q topic follow up, e.g: 14Q introduction in TMC, quick investigation of damage
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