SUMMARY
Under general supervision, the Counter Sales Representative II provides quality customer service and support at a key location in the retail and service business segment.
JOB DUTIES
- Supports location sales by providing first class customer service to local market.
- Assists in servicing customers face-to-face through familiarity and knowledge of products.
- Troubleshoots customer problems and provides creative solutions.
- Identifies and builds customer assemblies.
- Ensures knowledge of use of all equipment.
- Works closely with the Solutions Center Manager and outside sales group to develop and grow the business.
- Assists team in overall maintenance of the location.
- Participates in making sure all safety guidelines are followed.
- Maintains key relationships with customers.
- Ensures customer service and value-add is a focal point of every interaction.
- Performs other duties as assigned.
EDUCATION & EXPERIENCE
- Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES
- Positive attitude.
- Willingness to learn and be hands on.
- Capable of using hand tools and shop equipment.
- Ability to work in a fast paced environment.
- Meet deadlines and manage time effectively.
- Experience with Microsoft Office.
- Comfortable in a consultative transaction atmosphere.
- Mechanical/technical inclination.
- Knowledge of different hoses and thread configurations a plus.
- Industrial sales experience.
- Hydraulic knowledge.
COMPANY INFORMATION
Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.