Monitor and support interfaces between SAP ERP systems and external Warehouse Management Systems (WMS), including BOWAS and dEWM.
Identify, troubleshoot, and resolve interface-related incidents to ensure data integrity, system stability, and uninterrupted warehouse processes.
Collaborate closely with warehouse operations and relevant technical teams to coordinate issue resolution.
Act as the primary point of contact for interface-related topics, incidents, and operational inquiries.
Perform root cause analysis for recurring interface issues and process disruptions.
Define, coordinate, and implement sustainable corrective and preventive measures to improve interface reliability and performance.
Identify opportunities for process optimization and continuous improvement across SAP–WMS integration flows.
Contribute to cross-functional initiatives and projects aimed at improving process quality, system integration, and operational efficiency.
Provide expert-level functional and operational support for WMS interface-related questions and issues.
Support and train key users and role experts on relevant system functionalities, interface processes, and troubleshooting procedures.
Create, maintain, and continuously update process, interface, and support documentation.
Ensure knowledge transfer and the availability of clear operational guidelines for relevant stakeholders.

SAP Intralogistics to Demand Technical Consultant