POSITION SUMMARY: The Business Manager for White River Financial Services (WRFS) supports dealerships with all Finance and Insurance needs to include compliance with state and federal laws, and company policies and procedures. They will be responsible for assisting with deal structure, full cycle lender/finance responsibilities, sales meetings and training, customer service, process administration, and growing F & I sales while ensuring company standards and expectations are being met.
ESSENTIAL FUNCTIONS:
- Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
- Meets or exceeds all financial plans as set by the Company.
- Offers all finance protection products to every customer through a menu and documents when customers decline coverage.
- Assists the sales desk in structuring deals to maximize approval rate and profitability.
- Selects the appropriate lender, secures the approval, obtains customer commitment, and finalizes delivery.
- Collects all lender stipulations prior to delivery to ensure we have a cashable contract.
- Manages placement of finance contracts to maximize finance gross, while honoring corporate initiatives.
- Adheres to all business office processes and workflows.
- Manages contracts-in-transit (CIT) to ensure timely contract funding, while maintaining consistent communication between the dealership, the customer, and WRFS.
- Tracks and monitors finance gross per vehicle retailed (PVR), product penetrations, and lender penetrations.
- Manages scheduling to ensure adequate customer coverage.
- Participates in sales meetings and training sessions regarding finance training and procedural issues.
- Assists General Managers, Boat Sales Managers, and Regional Operations Managers in training Business Assistants and the sales staff.
- Adheres to all company policies and procedures.
- Completion of required annual compliance certification.
- ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
- Minimum Degree Required: High School Diploma or Equivalent
- Preferred Degree: Bachelor's Degree in Business/Finance
- Certificate(s) or License(s): Must have a valid driver’s license
- Years of experience: 3- 5 years F&I experience preferably in the recreational power sports industry
KNOWLEDGE, SKILLS, AND ABILITY:
- Ability to communicate, both verbally and written, in a friendly and professional manner establishing effective working relationships with vendors, customers, co-workers and Base Camp Team members.
- Working knowledge of all Finance and Insurance products.
- Strong math aptitude to be able to calculate figures and amounts and to interpret a variety of financial, legal and technical information.
- Ability to define problems, collect data, establish facts and draw valid conclusions.
- Ability to conduct meetings and presentations to groups.
- Demonstrate a positive leadership style while communicating to outfitters and managers and encouraging feedback for company improvement.
- Ability to coach and train team members on systems and processes.
- Excellent problem-solving skills with a focus on root cause analysis.
- Proficiency with MS Office, AppOne, and database management systems.
TRAVEL REQUIREMENTS:
- 20% - 30% travel to Base Camp as needed and to dealership locations to provide training and support
PHYSICAL REQUIREMENTS:
Regularly: Computer Work, walking, sitting, standing
Seldom/Never: Lifting up to 50 lbs.
INDEPENDENT JUDGEMENT:
Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs need assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.
White River Marine Group