We're looking for a curious, hands-on Automation Experience Designer who is excited to apply automation and AI tools to real business challenges. In this role, you won't just explore new technologies—you'll actively use them to design better processes and help others adopt them with confidence. This is a great opportunity for early-career talent who enjoys building, experimenting, and teaching others how to work more efficiently using modern digital tools.
Job Description:
Analyze & Improve Workflows
- Map current processes and identify opportunities where automation or AI can add value.
- Evaluate when to use automation vs. when a human-centered approach is more appropriate.
Build & Apply Automation Solutions
- Design and develop solutions using RPA and AI tools (e.g., Power Automate, UiPath, generative AI tools).
- Select the right tools for the problem and apply them effectively to streamline work.
Design for the User Experience
- Ensure automation solutions are intuitive, usable, and aligned with how people actually work.
- Apply human-centered design principles when creating and refining solutions.
Enable & Train Others
- Demonstrate how to use automation and AI tools in practical, business-relevant ways.
- Lead training sessions (virtual and in-person) and create clear, simple learning materials.
- Support teams in adopting new tools and building their own automation capabilities.
Support Project Delivery
- Contribute to project planning, timelines, and coordination.
- Collaborate with cross-functional teams to implement and scale solutions.