SUMMARY
As an intern with the GS/OSD6-NA Key User Team, you will provide crucial support for our business systems and processes. This role involves direct engagement with SAP, data analysis, and process documentation to ensure operational efficiency and support end-users. You will have the opportunity to work on diverse projects and tackle real-world challenges in a dynamic team environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Support the maintenance and creation of clear, updated work instructions for various system processes.
- Assist in troubleshooting SAP-related issues and tickets, providing timely support to end-users.
- Generate and analyze data reports to identify trends, support decision-making, and improve processes.
- Collaborate with the team on various projects, managing multiple assignments and problem tickets simultaneously.
- Contribute to continuous improvement activities by identifying opportunities for enhancement in current systems and workflows.