Summary of the role:
Responsible for the optimal (cost-effective, timely, quality-service...) execution of assigned instant coffee shipments/deliveries from origin to destination. Work closely with head office, shippers, clients & service providers (banks, shipping lines, warehouses, forwarders, local agents...) towards that end.
Key Responsibilities and Accountabilities:
Inbound
- Work with traders on position follow-up and any commercial issues with shippers.
- Send shipping instructions to shippers (suppliers) in due time.
- Place booking with shipping lines where required & ensure internal database (SOL/Cargoo) accuracy.
- Follow-up on sample results where required and update internal database accordingly.
- Process shipping documents (including upload onto system) and payment to shippers.
- Issue landing instructions to related warehouses accordingly.
- Follow-up on potential claims.
- Liaise closely with shippers, shipping partners & end Clients where relevant to deliver the best services.
- Check all assigned service invoices to approve the costs.
- Check stocks in assigned warehouses on a monthly basis & report accordingly.
Outbound
- Work closely with traders on position follow-up and any commercial issues with clients.
- Send delivery instructions to transporters/warehouses in due time and ensure timely delivery.
- Issue logistics documents (invoices, release documents, cover letters...) related to assigned sales & instruct/ensure upload of related external documents where required.
- Work closely with traders & external partners to anticipate execution challenges and advise on potential solutions
- Advise trading team on logistic costs for specific execution scenarios, and any other logistic aspect of a sales project/ potential business upon request.
- Check all assigned service invoices to approve the costs.
- Other tasks assigned by Logistics Manager.