DC Business Expert - 3PL

What You'll Do

As a DC Business Expert - 3PL, you will be the key link between Distribution Centre (DC) operations, third-party logistics (3PL) partners, and business stakeholders. You will ensure operational excellence by supporting warehouse management systems, driving process improvements, maintaining compliance, and enabling smooth logistics operations. You will:

• Support 3PL operations by ensuring warehouse systems, processes, and integrations run effectively and efficiently.
• Act as the key contact for system support, incident management, troubleshooting, and user guidance.
• Partner with 3PL providers and internal stakeholders to implement operational, system, and service requirements.
• Coordinate logistics and operational activities, including change requests, inbound planning, and stock movement execution.
• Drive continuous improvement initiatives and ensure compliance with company standards, policies, and governance requirements.

Who You'll Work With

You will work closely with Distribution Centre (DC) Operations & Management, Sales, Merchandising and Supply Chain teams, as well as IT, System Support, Project Teams, and 3PL partners to ensure seamless warehouse operations, system performance, and process excellence.

This role will be reporting to the Distribution Centre Manager.

Who You Are

We are looking for people with…

• Experienced in warehouse, distribution centre, logistics, or supply chain operations.
• Knowledgeable in Warehouse Management Systems (WMS) and logistics technologies.
• Strong understanding of DC processes, inventory management, and operational workflows.
• Hands-on problem solver with the ability to troubleshoot system and operational issues.

Also people who are…

• Skilled in stakeholder management and cross-functional collaboration.
• Effective communicator with the ability to train, guide, and influence others.
• Continuous improvement mindset with a focus on operational excellence.
• Adaptable, detail-oriented, and committed to compliance, service quality, and business results.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE  

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe.

• All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount.
• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.  

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

If you feel that your experience, skills and ambitions are right for this role, please send your application in English as soon as possible, but no later than 7 September 2026. Due to data policies, we only accept applications through career page.

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.