Reports To: Executive Director
Status: Full-Time, Exempt
Salary Range: Up to $100,000, commensurate with experience
Benefits: HMO, Dental, Vision, and Life Insurance fully covered by the employer. Generous holiday schedule and paid time off. Free onsite gym at Downtown Loop office location
Location: Hybrid in-person/work-from-home
General Role Description
The Senior Director of Advancement (SDOA) is a senior member of the leadership team accountable for all advancement functions, including fundraising, donor relations, grants, strategic partnerships, and marketing and communications. The SDOA is responsible for the contributed revenue that sustains the organization’s mission, and ensures all advancement work is grounded in survivor-centered values, confidentiality, equity, and trauma-informed practice, ensuring ethical storytelling, cultural humility, and respectful engagement in fundraising strategy, donor relations, and communications. The SDOA will directly engage in major gifts cultivation and key donor relationships, and will provide strategic leadership, including setting priorities and strengthening advancement infrastructure in close partnership with the Executive Director. The Director of Advancement, Marketing, & Communications (DAMC) reports to the SDOA and leads day-to-day implementation of annual giving, communications, and events.
Responsibilities
Fundraising Strategy & Revenue Accountability
- Partner with the Executive Director and Fundraising Committee to develop long-term revenue strategies
- Develop and execute a fundraising strategy incorporating major gifts, annual giving, grants, corporate partnerships, and events aligned with organizational goals
- Ensure decisions and strategies are data-driven, including the agency’s Customer Relations Management (CRM) data
- Focus on new individual donor acquisition, particularly major gifts
- Spearhead a planned giving program, cultivating legacy donor relationships and building infrastructure to grow this revenue stream over time
- Collaborate with the DAMC to develop a grant strategy and priorities; ensure compliance, timely reporting, and strong funder relationships
- Develop the advancement budget with the Executive Director and financial services staff; manage the budget, monitor fundraising metrics to ensure revenue goals are met, and report progress regularly to the Executive Director, the Board of Directors, and Fundraising Committee
- Strengthen internal systems, donor management processes
Major Donor Stewardship & Relationship Management
- Lead and oversee the collaborative design of a trauma-informed stewardship framework that reinforces survivor-centered values across all giving levels
- Assess and strengthen donor pipelines; create new donor pipelines, particularly major donors; and improve donor retention and stewardship systems
- Partner with the Executive Director and DAMC to develop and implement a portfolio management strategy, determining the best breakdown for key staff to cultivate, solicit, and steward, including the ED, SDOA, and DAMC
- Monitor donor retention rates and guide strategies to strengthen long-term engagement
Community Engagement, External Relations, & Events
- Set strategic direction and goals for fundraising and stewardship events based on past results, knowledge of our donor base, and current trends
- Develop community engagement opportunities that educate and activate supporters, and ensure all events reflect trauma-informed design and organizational values
- Partner with the ED and Leadership Team to strengthen organizational visibility
- Build and maintain relationships with community partners, foundations, and corporations
- Represent the organization at advocacy initiatives, community events, donor meetings, and key major donor cultivation events
- Oversee volunteer fundraising engagement and give/get accountability, working with the DAMC on operational BOD and Associate Board (AB) support
Marketing & Communications Oversight
- Set the strategic direction for all marketing and communications, ensuring messaging is trauma-informed and culturally responsive
- Oversee impact reports using anonymized data and ethical storytelling; collaborate with program staff to gather mission-aligned content
- Ensure brand consistency across all platforms and materials; approve major campaigns, media outreach, and public-facing content
- Support the Executive Director in public relations and crisis communication
Team Leadership & Infrastructure
- Collaborate with the Executive Director and volunteers, including the Board of Directors and Associate Board
- Supervise and mentor the DAMC and support their oversight of advancement staff, contractors, and interns
- Oversee the recruitment, hiring, and supervision of the Engagement Manager, Communications Consultant, and Grant Writer, as needed
- Foster a culture of philanthropy by engaging staff across the organization in donor awareness and mission storytelling
- Participate on hiring committees as needed
Perform other duties as assigned to further the reputation and financial stability of Resilience.
Required Qualifications
- Ten or more years of experience in fundraising, development, or advancement
- High emotional intelligence and cultural humility, with a demonstrated ability to engage diverse communities and donors with sensitivity
- Demonstrated success securing major gifts and managing donor relationships
- Strong written and verbal communication skills; demonstrated trauma-informed communication and ethical storytelling in a donor-facing context, including proposal writing and impact storytelling
- Strong strategic thinking, prioritization, and organizational skills with a record of managing complex, multi-year advancement plans
- Experience with marketing or communications strategy
- Proficiency with donor CRM systems, development analytics, online fundraising platforms, and standard office and communications software
- Experience in collaborative leadership and team development, including mentoring staff and managing advancement teams or consultants
- Ability to work effectively in a small, mission-driven, trauma-informed organization
- Budget development and management experience
- Minimum five years of supervisory experience