Egis is looking for a passionate and people-focused Technical Support Lead to play a pivotal role in shaping the technology experience across our Brisbane operations. This is more than a support role - it's an opportunity to influence how technology enables our business, drive meaningful improvements, and make a visible impact every day.
As part of our high-performing ANZ IT team, you'll sit at the intersection of technology and business, partnering closely with stakeholders to understand their needs, solve complex challenges, and deliver exceptional outcomes. You'll provide advanced Level 2/3 technical support while acting as a trusted advisor and key connection point between our local teams and the wider global IT organisation.
This is a hands-on leadership role that combines technical expertise, service excellence, operational oversight, and business engagement. You'll take ownership of technology support across our four Brisbane offices, champion continuous improvement initiatives, and help shape the future direction of IT services within the region.
With responsibility spanning multiple locations, you'll have the flexibility to travel between sites, building strong relationships, maintaining a visible presence, and ensuring our people have the technology and support they need to do their best work.
If you're looking for a role where you can lead from the front, influence change, and see the direct impact of your work on the success of the business, we'd love to hear from you.
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