The New York City Employees’ Retirement System (NYCERS) is recruiting for one (1) Full-Time Call Center Agent to provide a great customer experience to their clients who serve the City of New York. A Call Center Agent takes calls from customers contacting NYCERS; answering questions or addressing any concerns they may have. Their duties include the following:
Key Responsibilities
- Handling many inbound and outbound calls to and from customers.
- Listening to customers’ needs or issues and providing helpful solutions to their problems.
ASSOCIATE RETIREMENT BENEFITS - 40493