AECOM is seeking Disaster Recovery Insurance Specialists to join our dynamic team. This is a contingent position, with deployment scheduled as work becomes available. In this role, you will provide critical support to local, state, tribal, and territorial clients, ensuring compliance with the Robert T. Stafford Act and FEMA’s Disaster Assistance Policy (DAP) 9580.2. You will play a key role in helping communities recover from federally declared disasters by reviewing insurance policies, claims, and activities, offering expert recommendations, and providing technical guidance related to FEMA Public Assistance programs. This position will be offered on a contingent basis, pending client request.
As a Disaster Recovery Insurance Specialist, you will:
- Provide Expert Guidance: Assist clients in navigating insurance compliance with the Robert T. Stafford Act, 44 CFR, FEMA Public Assistance Program and Policy Guide (PAPPG), and other relevant regulations.
- Review and Recommend: Analyze insurance policies, settlements, and receipts to provide informed recommendations during all phases of project development.
- Calculate Insurance Adjustments: Determine insurance adjustments in accordance with federal and insurance guidelines.
- Collaborate with Experts: Work closely with architects, engineers, and construction managers to verify quantities, develop cost estimates, and resolve discrepancies between insurance calculations and project estimates.
- Maximize Client Assistance: Support project staff in coordinating FEMA Public Assistance activities to ensure clients receive the maximum eligible assistance.
- Educate and Coach: Provide training and coaching to clients on insurance standards to reduce de-obligation risks and enhance future reimbursement opportunities.
- Deliver Exceptional Service: Maintain strong relationships with state emergency management officers and sub-recipients through responsive and professional day-to-day interactions.
- Ensure Quality and Timeliness: Deliver high-quality work products that meet AECOM’s standards while adhering to project timelines.
- Manage Documentation: Perform data entry, maintain project filing systems, and manage documentation within an electronic document management system.
- Resolve Issues: Address routine questions and escalate complex issues to senior team members as needed.