The External Supply Manager is responsible for managing assigned supplier relationships in support of AbbVie’s manufacturing network. The role partners cross-functionally to monitor supplier performance, drive assurance of supply (AoS) activities, coordinate operational activities, and help ensure quality, compliance, and service requirements are met. The External Supply Manager works closely with Procurement, Quality, Planning, Science & Technology, Operations, and Site Stakeholders to support supplier performance management, business reviews, issue resolution, supplier onboarding, and continuous improvement initiatives.
Responsibilities:
- Establish and maintain effective, mutually beneficial relationships with assigned 1-3 suppliers in support of AbbVie’s business and operational objectives
- Partner cross-functionally with Procurement, Quality, Planning, Science & Technology, Operations, and site stakeholders to address supplier performance and operational issues.
- Maintain and communicate supplier KPIs, performance metrics, and action plans for assigned suppliers.
- Coordinate and lead supplier business reviews and operational review meetings and track follow-up actions to completion and ensure effective and timely communication with internal stakeholders and external supplier partners.
- Lead Assurance of Supply (AoS) activities for assigned suppliers, including forecast alignment, capacity planning, risk identification, and mitigation actions.
- Manage routine supply, service, and quality escalations with suppliers and internal stakeholders to support timely resolution.
- Support due diligence, qualification, and implementation activities for new materials and change notifications, as applicable.
- Drive and support continuous improvement, productivity, and cost improvement initiatives with assigned suppliers; support the drafting, issuance, and collation of Requests for Proposal (RFPs/RFx), as needed.
- Represent the External Supply function in cross-functional meetings and maintain effective communication with internal and external partners; support financial processes related to supplier management activities, including development and maintenance of project and operational budgets.