The Operations Quality Senior Systems Engineer will investigate, identify, and implement state-of-the-art technology platforms, focusing on Quality Management Systems (QMS), Learning Management Systems (LMS), Document Management Systems (DMS), Artwork Management Systems, and advanced Data & Analytics solutions leveraging AI. This role acts as a senior technical leader to integrate technical advances into business solutions that drive productivity, compliance, and operational excellence across Quality and Operations.
Responsibilities:
- Lead the design, operation, and optimization of large-scale cloud services (AWS) supporting QMS, LMS, DMS, artwork, and data analytics platforms.
- Troubleshoot complex system issues and tune performance for enterprise-scale applications.
- Architect and develop robust, scalable, and fault-tolerant cloud-native solutions using REST APIs, microservices, and containerized technologies.
- Create and maintain Agile, test-driven development workflows for regulated systems, ensuring GxP and compliance requirements.
- Manage the full software development lifecycle, including version control (git), CICD pipelines, testing, and regional cloud deployments for quality and operational platforms.
- Ensure adherence to AbbVie’s Corporate and Divisional Policies regarding code of conduct, safety, GxP compliance, data security, and the SDLC.
- Conduct technology assessments, proofs-of-concept, and evaluations of emerging solutions—especially AI/ML—to enhance quality operations and automate business processes.
- Implement security best practices and collaborate with cross-functional teams, including QA, IT, Regulatory, and Business stakeholders.
- Engineer platform-as-a-product solutions offering self-service capabilities for business users across quality, operations, and compliance.
- Integrate generative AI and analytics into enterprise applications to enable intelligent automation, predictive quality monitoring, and enhanced user experiences.
- Leverage AWS expertise to architect solutions that are high-performance, cost-optimized, and reliable for global operations.