Position Purpose:
Assists with the planning, organization and management of the daily operations, maintenance and testing of a processing system. Ensures compliance with established environmental, safety, operating, and emergency response procedures. Maintains ongoing client interface appropriate to the Project to keep client informed and enhance client relations. Serves as Primary Operator with responsibility for State reporting and compliance.
Primary Duties/Responsibilities:
- Assists the Project Leader in the daily operation and maintenance of a wastewater system and ensures compliance with operational, QA/QC, safety, environmental, and performance metrics. Typically works with Operations, Maintenance and/or Lab Supervisors to ensure that plant resources are being utilized to achieve project objectives.
- Assists the Project Leader the human resource functions of the facility or unit including hiring and firing, salary and job change actions, and coaching and counseling team. Works with HSE and training team to ensure that all personnel receive safety and process training. Coaches and counsels managers, supervisors and leads to improve technical skills, supervisory, interpersonal and problem resolution skills. Works to identify and provide opportunities for teams to learn new skills and techniques.
- Reviews and evaluates wastewater reports, records, logs, and graphs to confirm adequacy of present and projected wastewater needs. Ensures that uniform monitoring and recordkeeping are performed facility wide.
- Prepares reports as directed concerned with chemical and bacteriological analyses of water for administrative purposes and regulatory agencies.
- Participates and supports Project Leader in client meetings as needed and helps to handle resolution of client service problems in a professional manner. Assists with the preparation and/or review of reports to regulatory agencies and assists with public relations duties as necessary.
- Works with Project Leader to develop site specific or functional goals and activities required to meet overall business objectives. Maintains standards, guidelines and procedures. Identifies needed process improvements, evaluates new concepts, technologies and practices; recommends and helps implement approved improvements.
- Assists Project Leader in developing site objectives that align with Regional Leader and assists managers and supervisors in developing goals and activities in their respective areas in order to meet overall business objectives.
- Regularly identifies, evaluates, recommends and helps implement approved improvements to improve utility reliability, regulatory compliance and/or cost effectiveness.
- Evaluates employee performance, matches abilities and job requirements and capitalizes on talents to effectively meet business objectives. Ensures that business initiatives and progress toward goals are effectively communicated to employees.
- Proactively manages safety, plant appearance and environmental issues and ensures compliance with Federal and State standards including Hazardous Waste Disposal and Air Quality Standards. Ensures that issues are identified and addressed and elevated, if necessary, in a timely manner.
- Works with Project Leader and Assistant Chief to maintain an up-to-date plan of action to be taken in the event of emergencies such as machine, equipment or power failure. Helps manage emergencies in an effective manner.
- Supports capital and facility improvement plans as required. Interacts with facility owners, engineers and other consultants, coordinates with contractors as needed.
- Will be required to respond to the SCADA alarm system after hours, as needed.
- Develop & maintain Standard Operating Procedures (SOPs) for recurring collections system maintenance activities.
- Assist in coordinating and participating in collections system maintenance activities including but not limited to sewer system jetting, wet well cleaning, grease trap inspections, and camera inspections.
- Perform daily pump station inspections and assist in coordinating and participating in pump station maintenance including pump/motor service and emergencies.
- Performs Dig Safe inspections and mark outs as requested in addition to inspecting sewer installations to ensure all work complies with the department’s rules and regulations.
- Assist with planning and scheduling maintenance of buildings and grounds to ensure that facilities are cleaned and kept in good repair.
- Responds to customer inquiries and complaints.
- Maintain up-to-date knowledge of the methods, techniques and safety requirements relating to wastewater collections systems and pertinent EPA/DEP rules and regulations.