Field Care Supervisor – Sheffield
We are looking for a dedicated and experienced Field Care Supervisor to join our team in Sheffield. As a Field Care Supervisor, you will play an important role in supporting our Care Professionals and ensuring that our clients receive safe, compassionate and high-quality care in the comfort of their own homes.
What We Offer
- 37.5 guaranteed hours per week
- £26,648 potential annual earnings, pro rata
- Potential bonus available
- Typical working hours of 08:30–17:00
- One weekend in four
- Some flexibility to maintain client continuity
- Paid mileage at 35p per mile
- BHSF Gold Healthcare Scheme from the start
- Regular team social events
- £200 referral bonus following successful probation
- Paid ongoing training and development
- Training through our Training Centre of Excellence
- City & Guilds Alzheimer’s Training
- Dedicated wellbeing support and access to outreach programmes
- The opportunity to work for one of the UK’s highest-ranking home-care companies in the Financial Times Best Employers list
Key Responsibilities
- Supervise and support Care Professionals, ensuring they deliver consistently high standards of care to our clients.
- Carry out regular home visits and care quality checks to monitor service delivery, gather feedback and identify opportunities for improvement.
- Develop, review and update personalised care plans, ensuring they reflect individual client needs and comply with relevant care standards.
- Build effective relationships with clients, families, healthcare professionals and other stakeholders to ensure care is well coordinated.
- Assist with staff rotas and scheduling, ensuring appropriate cover and continuity of care.
- Provide on-call support when required and respond promptly and appropriately to urgent situations.
- Conduct staff supervisions, spot checks and appraisals, identifying training needs and supporting ongoing professional development.
- Promote and maintain high standards of safeguarding, health and safety and regulatory compliance.
- Ensure care records, documentation and reports are accurate, up to date and completed within required timescales.
- Support the team in delivering a positive client experience, promoting dignity, independence and wellbeing.
- Identify and report any concerns regarding care delivery and take appropriate action where necessary.
- Contribute to the continuous improvement of care services, policies and working practices.
- Work collaboratively with the wider management and care team to ensure excellent standards are maintained.