We are seeking a strategic and customer-focused IT Product Owner to support the vision, roadmap, and
delivery of our Distributor and Branch Product Information Portal.
This platform supports the full product lifecycle, including Product Information, Training, Marketing, Sales, and Warranty applications, serving both internal stakeholders and external customers.
A key initial focus of this role will be to support the business transition from JCI to Bosch,
ensuring continuity, optimization, and enhancement of the portal experience during this critical
transformation.
The Product Owner will drive alignment across Product Manager and Development teams
while maintaining strong delivery execution in an agile environment.
They will be working closely with the product manager, development teams, and customers to deliver high-value solutions. This individual will work under the product manager, from ideation through delivery, leveraging
innovative thinking and emerging technologies (including AI) to continuously enhance the platform
and deliver measurable business impact.
This individual will work daily with our development teams to manage the work and will work with the business regularly on user acceptance testing and quality assurance.
Key Responsibilities:
Product Strategy & Roadmap
• Review and translate the product vision, strategy, into actionable work for the developers.
• Support the product direction during the JCI to Bosch transition, ensuring seamless user
experience and business continuity
• Prioritize user stories based on business value, customer feedback, and Product Manager
direction
• Drive consistency and usability across the full product lifecycle experience for multiple types
of customers
Manage Product Backlog
• Partner with Product Manager and key stakeholders across U.S. business units to gather
requirements and align priorities
• Support the Product Manager on the transition from JCI to Bosch.
• Engage directly with customers and internal users to understand needs, pain points, and
opportunities
• Work directly with current systems to truly understand customer needs.
Quality
• Be the first line on quality for the business. Approve or reject deliverables
• Manage UAT Sessions with business, prioritize bugs with development team
Innovation & Continuous Improvement
• Identify opportunities to deliver new value through creative, "outside-the-box" thinking
• Explore and incorporate AI-driven capabilities where applicable (e.g., intelligent search,
recommendations, automation)
• Drive ongoing improvements to usability, performance, and customer experience
Data & Performance Management
• Work with the development team to implement metrics and KPIs for the product
• Use data insights to inform decisions, drive improvements, and measure impact