Job Title
Lease Administrator
Job Description Summary
Cushman & Wakefield is a global leader in commercial real estate services, helping clients transform the way people work, shop, and live. The firm’s 51,000 employees in more than 70 countries provide deep local and global insights that create significant value for occupiers and investors around the world. Cushman & Wakefield is among the largest commercial real estate services firms with revenues of $10.1 billion across core services of agency leasing, asset services, capital markets, facilities services (branded C&W Services), global occupier services, investment management (branded DTZ Investors), tenant representation, and valuations & advisory
To work with the support of a the Senior Account Manager within IPM, assisting in the management of a large, diverse geographical portfolio for a number of corporate clients.
Job Description
Responsibilities:
- To support the Portfolio Management Team with the delivery of day to day property management matters
- To undertake, Applications for Consent, on behalf of an occupier client with support from the Estate’s Lead
- To support the client in delivering Managed Exits, liaising with third parties (FM & Solicitors) with support from the Estate’s Lead
- Liaising with C&W’s internal Accounts Team on the payment of rents and service charges
- Liaising with the Property Administration Team in respect of database changes and invoice authorisation
- Liaising with landlords and third parties on minor issues and escalating to senior colleagues as appropriate
- Provide regular communication to clients on the progress of key tasks
- To provide reasoned advice and support to clients on property management matters
- Support the Estates Lead with contractual reporting, working with service lines to ensure regular updates are provided
- Record Minutes & Actions during monthly face to face client meetings
- Providing support to the Estates Helpdesk in terms of lease interpretation and liaising with FM suppliers
Qualifications:
- A minimum of 5 GCSE passes (Grade A*-C), incl. Maths and English
Knowledge & Experience:
- Experience of property management and knowledge of lease terms
- Good level of computer literacy including Excel, Word and Outlook and ability to pick up new packages quickly
- Strong customer service skills and the ability to deal with clients and colleagues at all levels
- Good understanding of finance and accounting, specifically property related
- Ability to think on feet, use initiative and work as part of a team
- High level of organisation skills and ability to prioritise work
Skills & Personal Qualities:
- Good written and verbal communication skills
- Ability to multi-task and prioritise
- Excellent time management skills
- Ability to work on own initiative and as part of a team
- Emphasis on quality and accuracy (attention to detail)
- An appreciation of controls and processes
Cushman & Wakefield is an equal opportunity / affirmative action employer. All qualified candidates will receive consideration for employment without regard to ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, marital status, or any other legally protected characteristic. Cushman & Wakefield is committed to equity in employment, and our goal is to have a diverse, inclusive and barrier-free workplace. If you are a person with a disability and need any other accessible accommodations during the hiring process, you are invited to bring this to the Talent Acquisition Advisor’s attention once they have made contact.
INCO: “Cushman & Wakefield”