Event Preparation & Setup - Review Banquet Event Orders and ensuring meeting rooms, tables, buffets, stations and equipment are prepared according to guest requirements.
Food & Beverage Service - Prepare and serve welcome drinks, beverages, meals, coffee breaks, buffets and other banquet items while maintaining high service standards.
Guest Service - Greet guests warmly, respond promptly to requests, communicate product and service information and ensure a positive dining and event experience.
Event Operations - Support the Convention Centre Team in ensuring events run smoothly and on schedule, including making necessary adjustments during the event.
Clearing and Replenishment - Clear tables, replenish buffet items and service stations, maintain tableware and ensure all areas are ready for the next event.
Cleanliness and Safety - Maintain cleanliness, sanitation, organisation and safety standards in meeting rooms and service areas.
Teamwork & Communication - Communicate guest needs, operational issues and important information to the Convention Centre team and assist colleagues and other departments when required.
Professional Standards - Maintain proper grooming and appearance standards while consistently meeting and exceeding guest expectations.
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