As a Senior Project Manager dedicated to this Enterprise Account you will be involved in;
Project Delivery & Technical Oversight
- Lead and manage retail, commercial, and corporate office fit-out projects throughout the full project lifecycle, including feasibility, design, procurement, construction, furniture installation, IT coordination, commissioning, move management, and close-out.
- Deliver workplace transformation initiatives, tenant improvements, office relocations, consolidations, and occupied-space renovations.
- Review, interpret, and coordinate construction drawings, specifications, and technical documentation to identify risks, gaps, and constructability issues.
- Coordinate with consultants, contractors, landlords, property managers, and authorities having jurisdiction to ensure design and construction compliance.
- Collaborate with workplace strategy, facilities management, corporate real estate, IT, operations, and business stakeholders to ensure project outcomes align with organizational objectives.
- Coordinate workplace technology requirements, including structured cabling, AV systems, security systems, access control, and smart office solutions.
- Manage phased construction activities within occupied office environments while minimizing operational disruption and maintaining business continuity.
- Conduct regular site visits as required to monitor progress, quality, safety, and adherence to scope, schedule, and budget.
- Proactively identify, assess, and mitigate project risks, resolving issues efficiently and escalating when appropriate.
Procurement, Commercial & Contract Management
- Lead procurement strategies, including tendering, evaluation, recommendation, and appointment of consultants, contractors, furniture vendors, technology providers, and other project partners.
- Establish, negotiate, and manage quotations, purchase orders, work orders, and contracts, including Master Service Agreements.
- Monitor costs, manage change control processes, and ensure accurate financial tracking, forecasting, and reporting.
- Process and certify payments to consultants, contractors, and direct vendors in coordination with the consultant team.
- Ensure commercial decisions support project objectives while maintaining quality, schedule, and budget requirements.
Client & Stakeholder Management
- Act as the primary point of contact for client stakeholders, providing clear, timely, and strategic communication.
- Lead and facilitate client meetings, design coordination meetings, contractor meetings, stakeholder workshops, and site meetings.
- Build strong relationships with corporate real estate, workplace services, facilities management, IT, HR, operations, landlords, and executive leadership teams.
- Manage client expectations while balancing scope, schedule, quality, and budget constraints across multiple concurrent projects.
- Support workplace change management initiatives, occupancy planning, move management, transition activities, and post-occupancy stabilization.
- Prepare and deliver concise project updates, reports, dashboards, and presentations to senior client representatives and executive stakeholders.
Leadership & Team Development
- Provide leadership, mentorship, and guidance to Project Managers and other team members, fostering professional development and project management best practices.
- Support workload planning, resource allocation, and review of project deliverables to ensure consistency, quality, and compliance with account standards.
- Promote a collaborative, accountable, and results-oriented team culture.
- Lead by example in project governance, documentation standards, risk management, and client service excellence.
- Support the ongoing development and continuous improvement of project management processes across the account.
Administration, Reporting & Close-Out
- Maintain comprehensive project documentation in a highly administrative, multi-project environment.
- Ensure accurate scheduling, reporting, budgeting, forecasting, and document control using established project management systems.
- Coordinate and administer project close-out activities including deficiencies, commissioning, turnover documentation, occupancy readiness, and lessons learned workshops.
- Drive continuous improvement through post-project reviews, knowledge sharing, and implementation of best practices.
- Ensure all project records are maintained in accordance with client, contractual, and organizational requirements.